SHIPPING AND RETURNS POLICY
ACCEPTED PAYMENT METHODS
We accept just about everything!
- Credit Cards: Visa, MasterCard, American Express & Discover
SHIPPING & HANDLING
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Processing Time: 1 – 3 weeks (in regular seasons) or more depends on holiday seasons.
Estimated Delivery: 1 – 3 weeks (in regular seasons) or more depends on holiday seasons.
At the moment, our shipping cannot delivery to US Military bases. We apologize in advanced for this inconvenience.
Our shipping methods being currently available include STANDARD SHIPPING and INSURED SHIPPING.
If choosing STANDARD SHIPPING, you will be able to track your order at all times, until it arrives your door step. Please bear in mind that we will not provide you with tracking number. However, you can track your order status through our website (click here).
If using INSURED SHIPPING option, you're shipping with specialists in international shipping and courier delivery services! The tracking number will be informed to you via email around 4 - 7 days since your parcel is picked up by the carrier. If anything happened to the packages, we will resend new ones for you (under other terms in our shipping policy).
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 7-10 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.